“It’s not easy to demonstrate heritage, change, innovation and excellence in a single visit but I think the Barlby Surgery did all of this for the Chilean delegation. Barlby Surgery’s unerring focus on putting the patient at the centre of care greatly impressed the party and we hope to work with Chile in the future to develop their own primary care system.”
RICHARD LEACH • ASSISTANT DIRECT • HEALTHCARE UK
“Patients told us that they were treated with compassion, dignity and respect and that they were involved in their care and decisions about their treatment. Staff demonstrated a sound understanding of the differing needs of their patients and reflected these needs when planning and delivering services. This is an excellent example of what outstanding care looks like.”
URSULA GALLAGHER • DEPUTY CHIEF INSPECTOR OF GENERAL PRACTICE • CARE QUALITY COMMISSION
PASSIONATE ABOUT PROVIDING SERVICES FOR LONDON COMMUNITIES
London’s largest Primary Care Provider – quality focused
140,000 patients, 26 Primary Care Sites, 1 Walk-in-Centre, 2 MIUs and 1 UCC
Led by locally trained GPs
Spread over 13 CCGs
DELIVERING WORLD-CLASS QUALITY HEALTHCARE
Continuous Quality Improvement; LEAN and NHS Change Model
Individual Practice success in achieving ISO9001 and Investors in People
Quality Practice Award (QPA) from RCGP awarded to 8 of our practices
8 GP Practice in London have achieved an “Outstanding” CQC rating. 3 of them are AT Medics.
QUALITY SYSTEMS & MAINTENANCE
Healthcare Informatics: advanced bespoke analytics for evaluating whole system pathways
Multi Source Feedback tools with expert analysis
Access to clinical and support staff – innovative tools including online solutions
We believe in investing in our staff through care, support and development. The quality of our services is determined by the quality of our staff.
We believe that success lies in meeting and exceeding the expectations of patients and commissioners; our track record in rapid mobilization of clinical services and our extensive experience in clinical turnaround where governance issues exist has resulted in an unmatched reputation for clinical improvement.